Small Business Packages
Your website, email and IT. Together.
Bring your website, hosting, domain, business email and Microsoft 365 together, with communications, security, backups and IT support matched to your needs. Choose Starter, Business or Complete for the level of setup and ongoing management that suits your business, with one point of contact as you grow.
Compare our packages
Choose the level of support that fits your business. Open each section to compare what is included.
On smaller screens, swipe across the comparison to see all three packages or use landscape mode.
Package Overview
Feature
Starter
Business
Complete
Monthly price
£79
£149
£289
Users included
1
2
3
Additional user
£20/mo
£30/mo
£40/mo
Setup fee
From £399
From £799
From £1,399
Minimum contract
12 months
12 months
12 months
Best suited to
Sole traders
Growing teams & small businesses
Small businesses wanting managed IT
Overall service level
Essential setup & support
Ongoing administration
Fully managed IT
Website & Online Presence
Feature
Starter
Business
Complete
Professional business website
✓
✓
✓
Website hosting
✓
✓
✓
SSL certificate
✓
✓
✓
Mobile-friendly design
✓
✓
✓
Routine website maintenance
✓
✓
✓
Contact forms
✓
✓
✓
Website analytics
Basic
Standard
Enhanced
Google Business Profile setup
✓
✓
✓
Enhanced website
—
✓
✓
Minor website content changes
Chargeable
Included allowance
Larger included allowance
Major redesign / new functionality
Additional cost
Additional cost
Additional cost
Business Logo & Branding
Feature
Starter
Business
Complete
Brand discovery
Brief business overview
Brand discovery discussion
In-depth brand consultation
Logo design
Essential design
Developed identity
Comprehensive identity
Design refinement
Limited
Comprehensive
Comprehensive
Logo variations
Main logo
Main logo and alternative layouts
Flexible logo suite for different uses
Light and dark versions
✓
✓
✓
Transparent and vector files
✓
✓
✓
Brand colour palette
Core colours
Coordinated colour palette
Extended palette with usage guidance
Typography
Recommended font
Coordinated heading and body fonts
Full typography system
Brand guidelines
✓
✓
✓
Social media branding
Profile image
Profile and cover designs
Profile, cover and branded post templates
Business stationery
Additional cost
Simple business card design
Coordinated business stationery
Domain & DNS
Feature
Starter
Business
Complete
Domain registration / transfer
✓
✓
✓
Domain management
✓
✓
✓
DNS configuration
✓
✓
✓
Domain renewal management
✓
✓
✓
Ongoing DNS changes
Limited
Routine changes
Fully managed
Microsoft 365
Feature
Starter
Business
Complete
Microsoft 365 Business Premium account
✓
✓
✓
Professional business email addresses
✓
✓
✓
Microsoft Exchange
✓
✓
✓
Microsoft Teams
✓
✓
✓
Microsoft OneDrive storage
1TB per user
1TB per user
1TB per user
Multi-factor authentication
—
✓
✓
Essential Microsoft 365 security setup
—
✓
✓
Microsoft 365 administration
Basic support
✓
✓
User creation & removal
Chargeable / limited
On request
Fully managed
Licence administration
Limited
On request
Fully managed
Email aliases
Limited
✓
✓
Shared mailboxes
—
✓
✓
Distribution lists
—
✓
✓
Password / authentication assistance
✓
✓
Priority
Permission changes
Limited
Routine
Fully managed
Ongoing Microsoft 365 management
—
—
✓
Proactive Microsoft 365 reviews
—
—
✓
Teams, OneDrive & SharePoint
Feature
Starter
Business
Complete
Teams setup
Basic
✓
✓
Teams administration
—
Routine
Fully managed
OneDrive configuration
✓
✓
✓
SharePoint setup
—
✓
✓
Shared document libraries
—
✓
✓
Shared company file structure
—
✓
✓
User & group permissions
—
Routine
Fully managed
Teams/channel creation
—
On request
Fully managed
SharePoint access management
—
On request
Fully managed
Ongoing collaboration structure management
—
—
✓
Email
Feature
Starter
Business
Complete
Business email on your domain
✓
✓
✓
Professional email signatures
✓
✓
✓
Mailbox configuration
✓
✓
✓
Shared addresses such as accounts@ / sales@
—
✓
✓
Ongoing mailbox administration
Limited
✓
Fully managed
Business Phone / VoIP
Feature
Starter
Business
Complete
VoIP setup
Optional
✓
✓
Business number setup
Optional
1 number included
1 number included
Direct dial numbers
Optional
Optional
1 per user
Internal extensions
Optional
2 per user
2 per user
Voicemail configuration
Optional
✓
✓
Basic call routing
Optional
✓
✓
Routine phone system changes
Chargeable
On request
Included
Add/remove telephone users
Chargeable
On request
Included
Hunt groups
—
Optional
Managed
Call queues
—
Optional
Managed
Opening-hours configuration
—
Optional
Managed
Virtual receptionist
—
Optional
Included †
Ongoing phone system management
—
—
✓
Backup
Feature
Starter
Business
Complete
Basic backup provision
Where applicable
✓
✓
Microsoft 365 backup
Optional
✓
✓
Multi-site backup
—
Optional
✓
Backup configuration
Limited
✓
✓
Backup monitoring
—
Limited
✓
Backup failure alerts
—
Limited
✓
File recovery assistance
Limited
✓
Priority
Proactive backup management
—
—
✓
Security
Feature
Starter
Business
Complete
Multi-factor authentication
Optional
✓
✓
Essential security configuration
Optional
✓
✓
Account security assistance
Basic
✓
✓
Security policy configuration
Basic
Enhanced
Managed
Access reviews
—
Limited
✓
Device security policies
—
Limited
✓
Patch management
—
—
✓
Proactive security monitoring
—
—
✓
Periodic security reviews
—
—
✓
Security recommendations
Reactive
As required
Proactive
Managed Devices
Feature
Starter
Business
Complete
Remote support capability
Optional
As required
✓
Managed PC included
—
—
1 per user
Device health monitoring
—
—
✓
Operating-system monitoring
—
—
✓
Windows update management
—
—
✓
Patch management
—
—
✓
Hardware/software inventory
—
—
✓
Automated maintenance
—
—
✓
System alerts
—
—
✓
Proactive fault detection
—
—
✓
Additional managed devices
Additional cost
Additional cost
Additional cost
Employee Onboarding
Feature
Starter
Business
Complete
New user account setup
On request
Assistance included
Fully managed
Microsoft 365 licence assignment
On request
On request
✓
Email setup
On request
✓
✓
Teams access
On request
✓
✓
SharePoint permissions
On request
✓
✓
Shared mailbox access
On request
✓
✓
Telephone user setup
On request
✓
✓
Security configuration
On request
Basic
✓
Managed PC preparation
—
Additional cost
✓
Employee Offboarding
Feature
Starter
Business
Complete
User removal assistance
On request
On request
✓
Block account access
On request
On request
✓
Revoke active sessions
On request
On request
✓
Transfer email/files
On request
On request
✓
Remove permissions
On request
On request
✓
Reclaim licences
On request
On request
✓
Remove telephone access
On request
On request
✓
Full offboarding process
—
—
✓
Support
Feature
Starter
Business
Complete
Technical support
✓
✓
✓
Support for BreakingTech-managed services
✓
✓
✓
Remote assistance
Where appropriate
✓
✓
Support priority
Standard
Enhanced
Priority
Routine configuration changes
Limited
Included
Priority
Proactive support
—
Limited
✓
Device-level remote troubleshooting
Limited
As required
✓
Ongoing Management
Feature
Starter
Business
Complete
Routine administration
Limited
✓
✓
Proactive monitoring
—
—
✓
Domain & DNS administration
Basic
Routine
Managed
Technology reviews
—
As required
Regular
Proactive recommendations
—
Limited
✓
Technology planning
—
Limited
✓
BreakingTech acts as primary IT contact
—
Partially
✓
Service Positioning
Feature
Starter
Business
Complete
Initial setup
✓
✓
✓
Reactive support
✓
✓
✓
Ongoing administration
Limited
✓
✓
Proactive management
—
—
✓
Full managed-service approach
—
—
✓
Core proposition
We set it up
We help you run it
We manage it for you
Package notes
† Additional usage charges may apply
• Software licences and included services vary by package.
• Setup fees are starting prices and depend on migration, configuration and hardware requirements.
• Major projects, hardware, specialist software and work outside the package scope are quoted separately.
• Complete includes management of one primary business computer per user; additional managed devices may be charged separately.
• Third-party licence and supplier pricing may change over time. User pricing will be updated accordingly.
Useful to know
Frequently Asked Questions
01 Can you set up all of the technology for my small business?
Yes! We can set up the core technology a small business needs, including your domain, website, business email, Microsoft 365, shared mailboxes, cloud storage, Teams, business telephone services, security and backups. All in one place.
02 Can I get my website, email and Microsoft 365 from one company?
Absolutely. One of the advantages of working with BreakingTech is having a single point of contact for services that are often split between several different providers.
03 Can you set up professional email addresses using my business domain?
Of course. We can configure addresses such as name@yourcompany.co.uk, as well as shared addresses such as accounts@, sales@ and info@.
04 Can you move my existing email to Microsoft 365?
Definitely. We can migrate existing mailboxes to Microsoft 365 and configure Exchange Online, users, aliases, shared mailboxes and email authentication.
05 Can you manage Microsoft 365 after it has been set up?
You bet. We can provide ongoing Microsoft 365 management including users, licences, mailboxes, permissions, devices and other Microsoft cloud services.
06 Do your packages include IT support?
Yes. The level of ongoing support depends on the package you choose. Higher-level packages are intended for businesses that want BreakingTech to take a more active role in managing their technology.
Get in touch
A project in mind?
Let’s talk it through.
From websites and business IT to communications, AI, CAD and graphic design, tell us what you’re planning or where your business needs a hand.
You don’t need a finished brief.
Share the idea or the problem. We’ll help you work out a practical way forward.
Get in touch ↗