AI Services
Less repetitive work.
More useful time.
Workflow automation, AI agents, private systems and document tools. One practical point of contact for connecting AI to the way your business works.
Illustrative enquiry workflow / human review retained
AI Services
01 / AI Automation
02 / AI Agents
03 / On-Premises & Private AI
04 / Business Knowledge & Document AI
05 / AI Integration
How we work
FAQs
01
AI Automation
Automate repetitive work and connect your processes
Many businesses rely on employees moving information between emails, spreadsheets, documents and software systems. We combine workflow automation with AI’s ability to interpret written language and documents, improving the systems you already use and reducing unnecessary manual steps.
Workflow Automation
Automate repetitive administrative and operational processes.
Email & Communication
Categorise emails, extract information and assist with business responses.
Document Processing
Extract and interpret information from PDFs, forms, invoices and other documents.
Data Entry & Transfer
Move information between systems without repeated manual entry.
Automated Reporting
Collect, analyse and present business information automatically.
Integration & Approvals
Connect applications and APIs while retaining employee approval at important stages.
02
AI Agents
AI that can take action, not just answer questions
An AI agent combines a language model with approved information and access to tools and business systems. We design agents for defined roles and workflows, from internal assistance to administrative tasks, with responsibilities, permissions and human oversight appropriate to the actions they perform.
Internal AI Assistants
Give employees a conversational interface to business information and systems.
Customer Enquiries
Handle, categorise or assist with incoming customer requests.
Information Retrieval
Search company documentation, procedures and knowledge bases.
Administrative Tasks
Assist with routine administration and processes spanning several stages.
Custom Tools & Actions
Connect agents to approved APIs, databases and business applications.
Human Oversight
Use defined permissions and require approval for sensitive or important actions.
03
On-Premises & Private AI
Keep sensitive information under your control
For businesses with greater privacy or data-control requirements, we can design AI solutions that run on company-owned hardware or within private infrastructure. We assess privacy, performance, cost and capability to decide whether local, cloud or hybrid processing is appropriate for the workload.
Local AI Models
Deploy suitable language models on dedicated business hardware.
Private AI Assistants
Provide employee tools operating within controlled infrastructure.
Document Search & Knowledge
Connect AI to approved internal documents and company information.
Hardware Specification
Specify appropriate workstation or server hardware for AI workloads.
System Integration
Connect privately hosted AI to existing applications and databases.
Access Control & Hybrid AI
Respect employee permissions and combine local and cloud processing where appropriate.
04
Business Knowledge & Document AI
Make your company information easier to use
Useful business information often sits across documents, procedures, manuals, emails and internal systems. We can provide a natural-language interface to approved company information so employees can find what they need more easily. Where appropriate, answers reference the original material so users can check the source.
Policies & Procedures
Make internal policies, quality procedures and frequently asked questions easier to find.
Product & Technical Information
Search product details, technical manuals and manufacturing documentation.
Training & Company Knowledge
Help employees access training material and approved knowledge bases.
Customer & Supplier Information
Retrieve relevant business information from approved sources and systems.
05
AI Integration
Connect AI to the systems you already use
AI is more useful when it can work with the information and applications your business already depends on. We integrate AI capabilities with existing systems so solutions can retrieve information and perform controlled actions as part of a wider process, with the approach shaped by the systems involved. For an example of connecting business systems, read about our Xero and Omono integration project.
Microsoft 365 & Email
Connect AI workflows to suitable Microsoft 365 and email services.
Databases & Business Systems
Work with databases, CRM, ERP and business management applications.
Document Storage
Retrieve approved content from your existing document stores.
Web Applications & APIs
Connect web applications and internal APIs to the wider workflow.
Cloud Services
Integrate appropriate cloud tools with the systems you use.
Custom Software
Build integrations around specialist software and business requirements.
How We Work
From the first brief to ongoing support.
01 / Discover
Understand your workflow, information and objectives.
02 / Design
Choose suitable tools, integrations and controls.
03 / Launch
Build, test and deploy the agreed solution.
04 / Support
Review results and adapt the solution as needs change.
Useful To Know
Frequently Asked Questions
01 How can AI help a small business?
AI can help reduce repetitive administration, process documents, improve information retrieval and connect existing systems. We start with a real workflow or business problem and assess whether AI or conventional automation is appropriate.
02 Can you automate software we already use?
Often, yes. We assess the applications, APIs, databases and Microsoft 365 services involved and look for practical ways to connect them and reduce manual steps.
03 What is an AI agent?
An AI agent combines a language model with approved information and tools so it can work towards a defined objective. Its responsibilities, access and approval requirements should be set around the tasks it performs.
04 Can AI work with our company documents?
Yes. We can connect AI to approved documents and knowledge bases so employees can ask questions in natural language, with source references where appropriate and access shaped by the information they are permitted to use.
05 Can we use AI without public cloud processing?
We can assess local and private AI options that run on company-owned hardware or controlled infrastructure. The suitable approach depends on your privacy, performance, cost and capability requirements.
Get in touch
More time for your team?
Let’s talk it through.
From repetitive tasks to connected workflows, private AI and document processing, let’s find a useful place to start.
You don’t need a finished brief.
Share the idea or the problem. We’ll help you work out a practical way forward.
Get in touch