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IT Services

Reliable IT support for your business

Providing practical IT support for small and growing businesses, covering everything from individual computers and software problems through to Microsoft 365, device management and complete IT infrastructure.

Hardware Support

Microsoft Services

Networking & Infrastructure

Data Backup & Redundancy

Small Business Partnerships

Hardware Support

Keep your business technology working reliably

From a single troublesome laptop to an office full of computers, we can diagnose problems, recommend upgrades and supply and configure new equipment.

We can also help you make informed purchasing decisions, ensuring new hardware is suitable for the software you use and the demands of your business.

  • Diagnostics & Repair – Identify hardware faults, performance problems and reliability issues.
  • PC & Laptop Setup – Configure new computers ready for your employees to use.
  • Upgrades – Memory, storage and other upgrades to improve performance and extend equipment life.
  • Hardware Sourcing – Specification and supply of computers, monitors, peripherals and other business equipment.
  • Replacement & Migration – Transfer applications, settings and data when replacing existing computers.
  • Specialist Workstations – Specification of higher-performance systems for CAD, design, engineering and other demanding applications.

Microsoft Services

Microsoft 365, cloud services and device management

As a Microsoft AI Cloud Partner and Cloud Solution Provider (CSP) Indirect Reseller, BreakingTech can supply Microsoft licences as well as deploy, configure and manage the services behind them.

From setting up a new Microsoft 365 environment to centrally managing an existing fleet of computers, we can build a Microsoft environment around the way your business operates.

  • Microsoft 365 Licensing – Supply and management of Microsoft 365 and eligible Microsoft cloud subscriptions.
  • Microsoft 365 Administration – Users, groups, mailboxes, permissions and ongoing administration.
  • Microsoft Intune – Centralised configuration and management of company computers and mobile devices.
  • Microsoft Entra ID – Identity, authentication, device registration and access management.
  • Exchange Online – Business email, shared mailboxes, aliases and email configuration.
  • OneDrive & SharePoint – Cloud file storage, collaboration and shared company documents.
  • Device Deployment – Standardised deployment of applications, settings and policies to Windows devices.
  • Security & Access – MFA, Conditional Access and appropriate security policies.

Networking & Infrastructure

The technology behind a reliable workplace

Your network connects almost everything your business depends on. We design, install, configure and troubleshoot the infrastructure required to keep your people and systems connected.

Whether you’re improving an existing office network, expanding into new premises or simply trying to eliminate unreliable WiFi, we can help create an infrastructure that is secure, manageable and appropriate for your business.

  • Business WiFi – Installation and optimisation of wireless networks for reliable coverage.
  • Wired Networking – Switches, Ethernet infrastructure and network configuration.
  • Routers & Firewalls – Internet connectivity, firewall configuration and network security.
  • Network Segmentation – Separate staff, guest, production, CCTV and IoT networks where appropriate.
  • VPN & Remote Access – Secure remote connectivity to business systems and resources.
  • NAS & Local Infrastructure – Network storage and other on-site business infrastructure.
  • Troubleshooting – Diagnose slow connections, dropouts and other network problems.
  • Infrastructure Planning – Design and specification for new premises, expansions and technology upgrades.

Data Backup & Redundancy

Protect the data your business depends on

Hardware can fail. Files can be accidentally deleted. Devices can be lost, damaged or compromised. A good backup strategy ensures one problem doesn’t become a business-critical event.

We can design and implement backup solutions that combine local and cloud storage to provide appropriate levels of protection and redundancy for your business.

  • Automated Backups – Protect computers, servers, NAS devices and important business data.
  • Cloud Backup – Maintain secure off-site copies of critical information.
  • NAS & Local Backup – Fast local storage and recovery for business files and systems.
  • Hybrid Backup – Combine local and cloud storage for additional resilience.
  • Microsoft 365 Data Protection – Backup strategies for Microsoft 365 business data.
  • Data Migration – Safely move data between computers, storage systems and cloud platforms.
  • Backup Monitoring – Check that backups are completing successfully and remain usable.
  • Disaster Recovery Planning – Plan how important systems and data can be restored following a serious failure.
  • Data Restoration – A backup is only useful if it can be restored. We focus not just on storing copies of your data, but on ensuring there is a practical route to recovery when something goes wrong.

Small Business Partnerships

Your IT department, without needing an IT department

For many small businesses, employing dedicated internal IT staff doesn’t make financial sense. At the same time, relying on ad-hoc fixes whenever something goes wrong can leave technology unmanaged and problems unresolved.

BreakingTech can act as your ongoing technical partner, giving you someone who understands your systems, your employees and how your business operates.

Rather than starting from scratch every time you need help, we build an understanding of your IT environment and can provide practical support as your business develops.

  • Day-to-Day IT Support – Help with computers, software, accounts, email and technical problems.
  • New Starter Setup – Prepare accounts, licences, computers and system access for new employees.
  • Microsoft 365 Management – Ongoing administration of users, licences, devices and cloud services.
  • Hardware & Software Procurement – Advice and sourcing when your business needs new technology.
  • Supplier Liaison – Work with software vendors, broadband providers and other technology suppliers on your behalf.
  • IT Planning – Help plan upgrades, replacements and improvements before they become urgent.
  • Security & Backup Reviews – Periodically review important areas of your IT environment.
  • A Single Point of Contact – One place to turn when you’re not sure who needs to solve a technical problem.

The relationship can be as simple or comprehensive as you need. We can assist with individual projects and occasional support, or become an ongoing technology partner responsible for helping you manage and improve your IT.

The aim isn’t to sell technology for the sake of it. It’s to understand how your business works and make sure your IT supports it.

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Need help with your business IT?

Whether you have a specific technical problem, are planning an upgrade or are looking for an ongoing IT partner, talk to us about what your business needs.

 

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